The Firstapex Quality Management System conforms to internationally recognized quality models. Our organization is now CMMi ML 3 (Dev and Svc) certified which provides a best practise framework for building, enhancing, and sustaining overall process capability.
Our process framework supports a wide variety of delivery methodologies including, but not restricted to Agile, V Model, Waterfall and iterative methodologies. This process is further used to standardize the Engagement Delivery and Management practices to ensure execution repeatability across the Organization, enabling continuous improvement in delivery efficiency and efficacy, supporting the establishment of the Organization’s Engagement excellence Framework through proven external assessment methods.
Establishing a mature process, continuous improvement to increase efficacy and relevance requires specialized process knowledge, quality management skills, and exposure to the latest trends in the industry vis a vis technology, and best practices. Firstapex endeavours to keep abreast with the requisite skills, talents, and knowledge.
High-quality processes and architecture underpin Firstapex’ core functioning. The Organization’s primary objective has always been to provide Clients with high quality deliverables that conform to contractual obligations, statutory requirements, and fitness of purpose. Our key objective is to achieve higher Customer satisfaction levels.
The primary challenge faced by any organization that builds and markets application products, is the translation of its technology leadership and vision into features and functionalities, that in the long run, bring value to the end-customer.
Firstapex’s Quality Systems Framework supports a product co-development framework that enables technology innovators to accelerate their product engineering and product management cycles. Our Process framework and mature product-development methodology also help leverage our multi-decade experience garnered from building and marketing a suite of Enterprise Insurance Products and Solutions.