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Customers

























































At FirstApex, we are committed to providing the best technology solutions to our customers and believe in developing long-term partnerships. Our customers value us because of our expertise in the unique combination of in-depth Insurance Domain Knowledge and Technology.


"Firstly, I would like to mention that the products of FirstApex have proved to be successfully packaged, flexible and adaptable to different countries. As a result we are very happy with the fact that we, Mitsui Sumitomo Insurance, have been able to standardize our insurance application software from the same vendor at 7 sites in this region.


Secondly, I am very much impressed at the professionalism and dedication of the employees of FirstApex with whom I have interacted and worked over the past years. In the process, I have developed enriching professional relationship with various people in FirstApex."


- Takaki Chiharu, Manager, MSI Management (Singapore) Pvt. Ltd.


"FirstApex has demonstrated innovativeness in both technology and application area by continuously enhancing their insurance applications to meet the growing needs of MSI's business objectives. We also appreciate FirstApex's continuous focus on research & development, which has benefited MSI to stay ahead of competitors.


Considering FirstApex's technical ability and proven track record, I was involved in the selection of FirstApex's J2EE based FirstGen Neo solution for MSI Korea. This project also involved certain key customizations to accommodate MSI Korea's specific business needs. Although the project is not free from obstacles and difficulties, we were impressed by the commitment displayed by all parties including FirstApex, which has been extending strong customer oriented mindset in dealing with all issues arising from different milestones of the project."


- Kazuhiro Saito, Vice President, East Asia, MSIG Holdings (Asia) Pte Ltd


"Following the successful implementation of X-Group for Health and Managed Care, I would like to express my appreciation to the team from FirstApex for their contribution. Our own team, with the support of the Allianz regional team, put in a strong effort to make a success of this project. We were happy that your team members were able to work closely and effectively with ours. As a result we were able to complete the implementation in a short timeframe and on schedule, going live on 1st. September 1999."


"The project was all the more challenging since Health is a completely new line of business for Allianz Singapore. We set up a new division for Health and new staff were recruited and provided with full training. The whole process of recruiting staff through to completing the implementation of X-GROUP took only seven months."


- Neil Emery, General Manager, Allianz Singapore.



"I believe that the hard work that was put in to get the project successfully completed as per the defined schedule and meeting the objectives was not only undertaken by our core team but also your (FirstApex) team. During the period of system implementation we were thoroughly satisfied with the hard work, intelligence and willingness of your team in helping us complete the work and trying to solve any problems found as soon as possible."


- Boonsuk Siriprasertsak, Royal & Sun Alliance, Thailand.


"We would like to take this opportunity to express our appreciation to the Customer Service Group (CSG) of FirstApex for the support extended to us during the implementation of X-GEN. CSG has been helpful right from the implementation and now on the maintenance of X-GEN application. The reach of X-GEN is now across 9 locations with more than 150 users accessing the application and over 2 lakh policies been issued so far in this financial year. We are looking for a continued support from FirstApex to leverage the X-GEN capabilities extensively to achieve our Mission 2006 goals."

 

- Antony Jacob, Deputy Managing Director, Royal Sundaram Alliance Insurance Company


"We are very happy at the manner in which FirstApex's team members have been working closely with our team.. to achieve the set milestones of this project.... a good insight into Insurance processes and workflows, and FirstApex's technology competence has been instrumental in this project being right on schedule."


- Steve Yao, AVP, MIS Project Development Department, AIG Nan Shan Life Insurance Company Limited.


 
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